FAQ 2017-11-22T15:20:19+00:00

GEOFFREY THE BUTLER

FAQ

How do you access my home to do the cleaning? 2017-11-22T15:23:14+00:00

We provide lots of options for you: you can set up a lockbox; leave a key with concierge; we are also key holders for many clients; and of course you can be home to let us in. The choice is yours!

Do you bring your own supplies and equipment? 2017-11-22T15:23:21+00:00

Absolutely. If you have a vacuum or any products that you swear by we will gladly accommodate, but if not we have everything we need to make your home shine!

Do you offer green services? 2017-11-22T15:23:27+00:00

Yes. We do our best to limit the use of harsh chemicals, and on request can offer a completely natural clean.

Do you work with short stay rentals? 2017-11-22T15:23:35+00:00

Of course! We work with many short term rental providers. Our staff is trained to provide a hotel standard clean, with all of the extra trimmings. Call to find out more.

How does payment work? 2017-11-22T15:23:41+00:00

We invoice on the day of service, and payment is to be made by job completion. For your convenience you can pay by cash, etransfer, or credit card.

I have a pet, what do I do with sparky? 2017-11-22T15:23:50+00:00

The Geoffrey Team LOVES pets too! But to avoid potential incidents and to ensure maximum efficiency it’s best if pets can be off premises during work periods, or you can house in crate.

Are you insured and bonded? 2017-11-22T15:23:58+00:00

Indeed we are.

The question that everybody wants to know: is there a real Geoffrey behind all of this? 2017-11-22T15:24:06+00:00

Wouldn’t you love to know.